Support
Help from the person who builds it
Support for all Ayrnova products comes directly from the person who builds them. There is no outsourced call centre and no ticket black hole.
Email us
The fastest way to reach us is by email. Include the product you're using and a short description of the issue.
hello@ayrnova.co.ukResponse time
We aim to respond to all support requests within one business day. Urgent issues affecting the availability of a product are prioritised.
Who helps you
Every support request is handled directly, in the UK. If something is wrong with our software, we fix it.
What to include in your message
- The product you're using (for example, Hubzit) and on which device.
- What you were trying to do and what happened instead.
- The email address associated with your account, if applicable.